Frequently Asked Questions

How does Bstow work for donors?

Donorscan donate their spare change to over one million 501(c)(3) charities. Soon they will be able to also make one-time and recurring donations. For more info, please visit our round-up FAQ.

Does Bstow offer branded versions of its platform?

Yes, we do. Please fill out this quick survey and we will be in touch ASAP.

On which platforms is Bstow available?

Bstow and branded applications are available on iOS and web. Android is coming soon.

How soon is Android coming?


What is the difference between the Bstow-branded platform and our branded version?

Your branded version has your logo, your colors, only organizations/chapters/funds that you choose, and a variety of other features. Bstow clients essentially get their own turnkey solution.

What are the costs for a branded version?

Cost depends on size of your organization and number of donors using the platform. Contact us through this survey to get your first $50,000 in donations with 0% Bstow processing fees.

How do we implement our brand with Bstow?

It’s really easy. We send you a spreadsheet to fill out with your preferences. From there, we can take care of the rest.

How long does it take to get setup?

As little as one week.

What kinds of customizations are we allowed to make?

The following are customizable: logos, colors, some verbiage, organizations included on the platform. Contact us for more info on customizations.

What kind of support do we get for technical issues?

Bstow customer service will handle technical issues and will provide you with the process for reporting issues.

How easily does it integrate with our current donation software?

You can download a CSV with your data from our CRM. We are working on more integrations in the future.

What sets Bstow apart from our competitors?

We are one of the only platforms that provides hassle-free branded mobile apps for fundraising. Of the few platforms like ours, we are the only to pass New Product Approval process with a world-leading bank. Lastly, we provide a CRM that lets you track and increase your success with Bstow.

How do we get the most out of Bstow?

Check out our blog for tips on how to fundraise.

I run a small nonprofit, are there any low-barrier options I can use to raise money?

Yes! We are letting nonprofits that generate under $100,000/year in revenue use our Bstow-branded platform and CRM free of charge. Contact us and mention promo code: risingtides.

How do we get started?

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