Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to share feedback on how we cover fast-withdrawal casinos in the US, this page explains how to get in touch and what happens next.
How to Reach the bstow.com Team
Email is the most direct route to our editorial team. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
To help us get back to you promptly, a brief note about the nature of your enquiry at the top of your message makes a difference — whether that is a factual question, a correction, or a partnership proposal.
What You Can Write to Us About
Our readers get in touch for a range of reasons. All of the following are welcome:
- Content questions — If something in our reviews of US online casinos is unclear, or you want to understand how we assess withdrawal speeds, deposit methods or licensing, just ask.
- Factual corrections — Accuracy matters to us. If you believe a bonus figure, payout detail or regulatory note is out of date or incorrect, please flag it. We review every submission.
- Editorial suggestions — If there is a topic you think we should cover — a payment method comparison, a specific state's rules, or a casino not yet on our radar — we are open to hearing it.
- Partnership and commercial enquiries — If you represent a brand and would like to discuss how your product might be reviewed or considered for inclusion on this site, please introduce yourself and outline your proposal clearly. Note that commercial relationships do not determine editorial rankings or ratings.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulty related to gambling, mention it in your message and we will direct you to appropriate support resources. You can also find help at any time through the National Council on Problem Gambling (1-800-522-4700) or the SAMHSA National Helpline (1-800-662-4357).
What Happens After You Send a Message
Your message goes directly to a member of the editorial team — not an automated filter. We read what you have written before replying, which means responses are relevant to your specific question rather than a generic acknowledgement.
Our standard turnaround is two working days. During periods of high volume it may occasionally take a little longer, but we will always follow up. We do not leave messages unanswered.
A Note on Our Editorial Standards
bstow.com reviews and compares online casinos available to US residents, with a focus on withdrawal speed and the practical experience of real-money players. Every casino we feature is assessed against criteria that include licensing, payout processing times, banking options, game fairness and bonus conditions.
Our rankings are editorially independent. While some of the casinos listed on this site have a commercial relationship with us — meaning we may earn a commission if a reader signs up — that arrangement does not buy a higher position or a more favourable write-up. If you have concerns about how a particular casino was assessed, or believe a review needs revisiting in light of new information, we want to know.
Responsible Gambling — a Standing Commitment
We cover online casinos as entertainment, and we take seriously the responsibility that comes with that. If anything on bstow.com has affected you in a way you did not expect, please get in touch. We also encourage every reader to:
- Set deposit and time limits before playing at any online casino.
- Never gamble with money set aside for bills, rent or essentials.
- Use the self-exclusion tools offered by the casinos we list, or contact your state's gambling helpline directly.
- Reach out to the National Problem Gambling Helpline on 1-800-522-4700 if gambling is affecting your wellbeing or finances.
These are not formalities. Games of chance carry a built-in house edge, and no strategy or system changes that. Please gamble only within your means and for entertainment.
Thank You for Reading
We appreciate every message we receive — corrections, questions and kind words alike. Good feedback helps us keep our content accurate and genuinely useful for US players looking for trustworthy casino comparisons. We look forward to hearing from you.